Phoenix Stone Crystal Towers

SHIPPING

• Your order will be packaged securely and safely from our California location.
• It typically takes 1-3 days to process your order.
• If your package exceeds the standard processing period, it is due to an item that requires more time and care to prepare for shipment.
• Once your order has been sent out, an email notification including the tracking information will be sent to the email address provided.
• Orders will be shipped to the address provided during payment, review your information for accuracy as it may cause a delay or cancellation to modify.
• Please Note: Nectar Nine is not responsible for delay issues caused by the shipping provider or any items scanned as delivered.
• All purchases are final sale and non-refundable unless items arrive damaged.
• Please email contact@thenectarnine.com with your order number & photos within 24 hours of receiving the parcel.
• Refunds and store credits will be issued at the sole discretion of Nectar Nine. All refunds are processed within 5-7 business days to the original payment method. Please review our terms and conditions page on our website for more information.

RETURNS AND EXCHANGES

• Easy and complimentary, within 14 days
• See conditions and procedure in our return FAQs